Nairobi airport: Nairobi Jomo Kenyatta International Airport (NBO)

Nairobi Jomo Kenyatta International Airport

The airport of Nairobi is the biggest and busiest in East Africa. Except for visitors to Kenya, it is an important hub for connecting flights to other countries in the region. In 2006, a start was made with improving and extending the facilities. The number of runways will increase and the terminal will be thoroughly renovated, which is high time, because Nairobi Airport had more than reached its limit, the airport was designed to handle 2.5 million passengers a year, but in recent years the actual number of passengers has reached over 4 million.

The terminal has three departments: Units 1 and 2 are for international flights, Unit 3 is used predominantly for domestic flights.

Some of the rates mentioned here are in the Kenyan shilling, €1.00 is worth approximately 100 shilling (March 2008). Many hotels, taxis and buses only accept American dollars.

Address

Nairobi Jomo Kenyatta International Airport
Airport North Road
Nairobi 00501
Kenya

Airport codes

IATA airport code: NBO
ICAO airport code: HKJK

Transport

Local transport

Train

There is no train connection to Nairobi Airport.

Car and bus

The airport is located 16 kilometers to the southeast of Nairobi, and is easy to reach. Follow the road to the seaside resort Mombassa, A-104, Mombassa Highway, after the suburb of Embakasi there are clear signs indicating the road to the airport.

There are buses in front of the terminal building, KBS bus line 34 departs very frequently to the center of Nairobi. The Riverside Shuttle Service between Nairobi, Arusha and Moshi in Tanzania, stops at the airport, seats on this bus have to be booked in advance!

Car rental - Nairobi Jomo Kenyatta International Airport

There are many car rental companies at Nairobi Airport, in addition to local companies, there are international companies: Avis, Budget, Europcar and Hertz. You can also book a car in advance at EasyTerra, which offers a comparison of several providers.

Taxi

The safest way to get from the airport to Nairobi is by taxi. Immediately after Customs, there is a desk that sells taxi tickets at a fixed rate. You can also go outside, but Kenyan drivers are renowned for overcharging. A taxi ride to the center of Nairobi takes approximately half an hour outside the morning and evening rush hour, and costs around 800-1,000 shilling. Kenatco Cab (tel: +254(0)20 21561) is a good taxi company.

Parking

Both short-term and long-term parking areas are located next to the terminal building. Information about parking rates is not available.

Services

Services

Hotels

There are no hotels on the airport premises. The nearest, better hotels are situated in Nairobi itself: Hilton Nairobi Hotel (tel: +254(0)20 250 000), Grand Regency Hotel (tel: +254(0)20 211 199), Fairview Hotel (tel: +254(0)20 288 1000) and the Nairobi Serena Hotel (tel: +254(0)20 282 2000).

Shops and restaurants

There are a few restaurants, snack bars and cafés. The Simba Restaurant on the top floor is popular; it offers a great view of the flight movements. Coffee lovers, go to the Java Coffee House, near Gate 14. In addition, there are soda and candy machines. There are a large number of shops, many Duty Free shops, but also shops with African souvenirs, clothing and jewelery, there is also a shop that specializes in Kenyan coffee.

Baggage

At the baggage handling area, there is a counter where you can store luggage. The lost and found counter is located at the general information desk.

Information

In both terminals, there is an office of the Airport Manager (tel: +254(0)20 822 111), in addition, there are general information desks and travel agency offices.

Business

Apart from the services that are offered by the lounges of the airline companies, there are no business facilities at Nairobi Airport. The internet café at Gate 9 (Chapex Travel Services) also offers fax and copying facilities. Extensive facilities, including meeting rooms and conference halls, are available at the major business hotels in Nairobi (see under Hotels).

Disabled facilities

Nairobi Airport is moderately accessible for disabled people. All the elevators have been modified for wheelchair users, but otherwise the service is not very impressive. For assistance, contact one of the information desks.

Other services

There are exchange offices, banks and a post office throughout the terminal. In the International Arrivals Hall, there is a Barclay’s Bank with an ATM. There is a First Aid station, for medical assistance contact one of the information desks. At Gate 9 there is an internet café and wireless internet is available at a few places, including at Gate 10. At Gate 11, there is a children's play area.

Contact

Contact

Address

Nairobi Jomo Kenyatta International Airport
Airport North Road
Nairobi 00501
Kenya

Telephone, fax, email

Telephone: +254(0)20 661 1000
Fax: +254(0)20 822 078
Email: marketing@kenyaairports.co.ke

Airport codes

IATA airport code: NBO
ICAO airport code: HKJK

Websites