Facilities & services
There are no hotels at the airport. In the surrounding area you can find, among many hotels, the Novotel Airport (tel: +49(0)30 41060), Hotel InterContinental (tel: +49(0)30 26020), Plaza Hotel (tel: +49(0)30 884130) and Holiday Inn Esplanade (tel: +49(0)30 383 890). For more hotels and to reserve online you can go to Booking.com, they have a large range of hotels with great internet rates.
Shops and restaurants
The airport has a moderate range of stores, including a souvenir shop, a Duty Free shop, a Hugo Boss and Esprit outlet. There are four snack bars and five restaurants.
There is one window that serves as the point for lost and found items, a place to store baggage and a place to hire porters. You can find this window in the Airport Service Center in the Central Hall (tel: +49(0)30 4101 2315).
You can find general information counters in the Central Hall and in both terminals, telephone inquiries can be made through the general number (tel: +49(0)180 500 0186).
You can send faxes and make photocopies at the Airport Service Center (tel: +49(0)30 4101 3434). These facilities are also available in the VIP lounges above the Central Hall. There are lounges for Lufthansa, British Airways and Air France among others, as well as the airport lounge called the Otto-Lilienthal-Lounge (tel: +49(0)30 8875 6220). On the third floor there is a conference room that can be booked (tel: (0)30 4101 3316).
For complete support and services for important guests you can contact Advanced Services (tel: +49(0)30 4101 3426).
Tegel Airport is very accessible for the disabled. There are wheelchair ramps, adapted elevators, restrooms and telephones. Wheelchairs are available, and in parking garage P2 there are places reserved for disabled travelers. For further information or assistance (tel: +49(0)30 8875 6408).
Almost all services can be found in the Central Hall, there are banks, money exchange offices, ATM's and a post office. The First Aid station (tel: +49(0)30 4101 2320) can also be found in the Central Hall. There is wireless internet available in the entire terminal.