Facilities & services
Three are two hotels at the airport: the KLIA Pan Pacific Hotel (tel: +60(0)3 8787 3333) and the Airside Transit Hotel, email, (tel: +60(0)3 8787 4848) that are established in the Satellite Terminal, by Gate C5. Hotels in the area of the airport include: the Concorde Inn Hotel (tel: +60(0)3 8783 1118) and Empress Hotel (tel: +60(0)3 8706 7777). For more hotels and to reserve online you can go to Booking.com, they have a large range of hotels with great internet rates.
Shops and restaurants
There are many shops, snack bars, fast food chains and restaurants to be found in both terminals. This is not the case in the terminal for budget airlines (LCC-terminal), there is a limited range there.
For lost and found items you can go to the airport police (tel: +60(0)3 8787 2222). There are safes in the Satellite Terminal for storing baggage, you can find these in the area of the E-Center, by elevator 2, the price is RM 5.00 for two hours.
There are several service counters in both terminals, there are also several staff members walking around and are recognizable in bright green jackets. There are also many computers where you can inquire about information about the airport, public transportation and places of interest in Malaysia, it is in the Baggage Hall of the Main Terminal.
The Plaza Business Center (tel: +60(0)3 8787 2323) is in the Satellite Terminal, there are extensive services: telephone, fax, internet, video conference and secretarial support. You can make reservations for the Plaza Premium Lounge online or (tel: +60(0)3 8787 2323).
You can find more business facilities in both the Airside Transit Hotel as well as in the Pan Pacific Hotel (see Hotels).
The airport is excellently accessible for the disabled. There are wheelchair ramps, adapted elevators, restrooms and telephones. There are places reserved for disabled travelers on the second level of the parking garage. For further information and assistance you can go to one of the service counters.
There are banks, money exchange offices and a large number of ATM's. Furthermore, Kuala Lumpur has an excellent E-Center with fast internet connection, webcams, telephones, fax and also facilities for video conferences. Wireless internet is available in both terminals. A complete fitness center can be found in the Airside Transit Hotel. There are two First Aid posts, one on the third level of the Main Terminal (tel: +60(0)3 8776 6712), and one in the C-Section (Gates C21-C37) from the Satellite Terminal (tel: +60(0)3 8776 2243).