London Stansted Airport

London Stansted Airport (STN)

London Stansted Airport is about 50 kilometers northeast of the British capital. It is the fourth busiest airport in Great Britain after Heathrow, London Gatwick and Manchester Airport. It is used by many budget airline companies such as Ryanair and EasyJet. The airport processes 22 million passengers per year. There are plans to expand the airport, but there is a lot of resistance from the people living in the neighborhood.

Local transport

Train

There is a train station under the terminal. The Stansted Express (tel: +44(0)845 850 0150) leaves every 15 minutes to Liverpool Street Station in London (travel time: 45 minutes). A train also goes to Cambridge and the Midlands.

Car and bus

The airport is along the motorway M11. From London you take exit 8a, and from Cambridge you take exit 8. You come to a roundabout where the route to the airport is clearly given. Colchester and Harwich are accessible from highway A120. Stansted Airport is also accessible from the M25, exit 27.

The bus station is between Zones C and D of the area for short term parking. An express bus (tel: +44(0)870 575 7747) goes to various destinations in London (i.e. Stratford, Victoria Coach Station, Liverpool Street Station and Golders Green). Because of the heavy traffic in and around London the travel time can take up to an hour and a half (two hours at peak time). A bus also goes to various other destinations including Oxford and Cambridge.

Car rental London Stansted Airport

You can rent a car from the counters in the Arrivals Hall from the car rental companies Avis, Budget, Europcar, Hertz and National/Alamo. You can also reserve a rental car in advance using the service EasyTerra provides. They compare the rates of several providers in a single quote.

Taxi

Checkercars (tel: +44 (0)1279 661 111) is the only company that may operate at Stansted Airport. Taxis to London are not cheap: around £70. There is a counter in the Arrivals Hall where you can reserve a taxi.

Airport Parking

There is an area for short term parking close to the terminal (Fast Track). It is especially recommended for business travelers that fly back the same day (cost for 12-24 hours: £26.00). A little further away (200 m) there is another area for short term parking (NCP, 30 min. £1.50, 4-5 hours £8.80, per 24 hours £21.50). E-Parking and Pink Elephant are for long term parking. You receive a discount if you place a reservation online. For more information about parking call tel: +44(0)870 850 2825. The Airport Parking Directory website offers a service where you can compare the rates of multiple Stansted Airport parking suppliers.

Services

Hotels

There are two hotels at the airport. A shuttle bus goes to the Hilton London Stansted (tel: +44(0)1279 680 800). The new Radisson SAS hotel is accessible in two minutes from the terminal in a covered walkway. There is a counter in the Arrivals Hall for making hotel reservations (tel: +44(0)1279 661 220). For more hotels and reserving online you can go to Booking.com. They have a large offering of hotels with great internet rates.

Shops and restaurants

There is a large offering of restaurants, bars, cafés and shops at Stansted Airport for both visitors and travelers.

Baggage

In the Arrivals Hall there is an office to store baggage (tel: +44(0)1279 663 213, up to 6 hours £4 per suitcase, 6 to 24 hours £4.50 per suitcase, £4.50 per day after that). The office for lost and found items (tel: +44(0)1279 663 293) can be found in Zone G next to the Monsoon store.

Information

There is an information counter in the Arrivals Hall. There you can inquire about arrival and departure times and public transportation. You can also make copies and send and receive faxes. Special telephones throughout the whole terminal are directly connected with the information counter.

Business

The United Business Centre (+44(0)870 049 3333) is close to the terminal. There are offices and meeting rooms for 2-30 persons, equipped with broadband internet, telephone and fax. Secretarial support is also available.

Other business facilities can be found in the hotels at the airport. The Hilton hotel offers larger meeting rooms (up to 300 persons), and the Radisson SAS hotel has 26 rooms which can be connected together (max. 400 persons).

The Servisair Executive Lounge is accessible for all passengers (Economy Class passengers must pay for entrance).

Handicapped persons

The airport is completely accessible for handicapped persons. There are wheelchair ramps and adapted restrooms, elevators and telephones. Furthermore, the airport has induction loops and text telephones. There are reserved parking places close to the terminal for handicapped persons.

Be advised: all trains are adapted for wheelchair users, but most busses to and from Stansted Airport are not!

Other services

You can call for First Aid through special telephones (see Information). There are various cash machines, money exchange offices and banks. Wireless internet is present throughout the terminal. There are also a few computers with internet connection. In addition there is a silence centre.

Contact

Address

London Stansted Airport
Enterprise House
Bassingbourne Road
Essex CM24 1QW
Great Britain

Telephone, fax, email

Telephone: +44(0)870 000 0303
Fax: +44(0)1279 662 066
Email: stansted_feedback@baa.com

Airport codes

IATA airport code: STN
ICAO airport code: EGSS