Hotel Novotel Brisbane Airport (tel. +61 (0)7 31 753 100) is located on the airport. For more hotels and on-line reservations please visit This website offers many hotels at competitive internet rates.

Shopping and dining

A free bus takes passengers from both terminals to the large shopping area at the airport: Airport Village shopping. Both terminals have (duty-free) shops, restaurants, bars and fast-food options.


Luggage depots are available inside the international terminal (tel. +39(0)2 5858 0298). Rate: AUD 4.00 to AUD 8.00 per suitcase, depending on its size and storage period. In addition to this, the shopping area has several lockers available (Airport Village Shopping).

For lost and found items, please contact tel. +61(0) 7 3406 3190. The information desk is located on the second level of the international terminal.


Both terminals have information desks where you can get information about the airport and timetables. For tourist information and bookings and reservations please visit the visitor´s information desk (Level 2) (tel. +61(0)7 3406 3190).


On the international terminal´s third floor there are several meeting rooms available, which can be reserved by phone tel. +61 (0)7 3406 3066 or fax. +61 (0)7 3406 3070. On the 2nd, 3rd and 4th floors you can find several internet facilities.

Access for disabled people

The airport has wheelchair ramps and adapted elevators and toilets.

Other services

Both terminals have banks, exchange offices and ATMs. The prayer facility can be found on the international terminal´s 4th floor.