The Hilton Chicago O’Hare Airport Hotel (tel: +1(0)773 686 8000) is in Terminal 2. In the surrounding area, there are many other hotels, including: Best Western O’Hare (tel: +1(0)847 296 4471), Comfort Inn O’Hare (tel: +1(0)847 233 9292), Hyatt Regency O’Hare (tel: +1(0)847 696 1234), Radisson Hotel Chicago O’Hare (tel: +1(0)847 296 8866) and Westin O’Hare (tel: +1(0)847 698 6000). For more hotels and to reserve online, visit, they offer a wide range of hotels at very reasonable internet rates.

Shops and restaurants

In the terminals there is a wide range of shops, restaurants, snack bars and cafés. There are Duty Shops in all the terminals.


It is not possible to store baggage at Chicago O’Hare Airport. For lost and found, please contact one of the desks of the Chicago Police Department on the first floor of all the terminals.


In Terminal 2, there is a Travelers Aid office, which provides information about flight schedules and the airport, it is open from Monday-Friday from 08:30-21:00, and during weekends from 10:00-21:00 (tel: +1(0)773 894 2427). There are also smaller information desks in the other terminals.


In Terminal 1, there is a so-called Laptop Lane (tel: +1(0)773 894 3100). As the name suggests, you can plug in your laptop computer, but there are also computers available, as well as fax and copying facilities. Beneath the Hilton Chicago O’Hare Airport Hotel in Terminal 2, there is a business venter with extensive business facilities, including meeting rooms and conference rooms.

Disabled facilities

Chicago O’Hare Airport has excellent facilities for disabled people. Modified elevators, toilets and wheelchair slopes, text telephones and wheelchair assistance. The automatic train system ATS is accessible to wheelchairs. For assistance, in Terminal 1 (tel: +1(0)773 601 3398), for assistance in Terminal 2 (tel: +1(0)773 985 0059) and for Terminals 3 and 5, (tel: +1(0)773 686 7561). There are disabled parking spaces, for further information (tel: +1(0)773-894-8090). In addition, you can order a taxi that is accessible to wheelchairs, via United Dispatch (tel: +1(0)800 281 4466).

Other services

There are exchange offices and ATM's throughout the terminals. There is a medical center of the University of Illinois in Terminal 2 (tel: +1(0)773 894-5100), tn the same terminal, there is a Children’s Museum and a play area. Wireless internet is available.