There is one hotel in the terminal Sheraton Gateway Hotel, in Terminal 3 (tel: +1(0)905 672 7000). There is a large range of hotels around the airport, including: Best Western Toronto Airport West (tel: +1(0)905 670 8180), Hilton Toronto Airport (tel: +1(0)905 677 9900), Holiday Inn Toronto Toronto Airport East (tel: +1(0)416 240 7511), Radisson Suite Hotel Toronto Toronto Airport (tel: +1(0)416 242 7400), Renaissance Toronto Airport Hotel & Conference Center (tel: +1(0)416 675 6100), Toronto Airport Marriott (tel: +1(0)416 674 9400) and Travelodge Hotel Toronto Airport (tel: +1(0)416 674 2222). For more hotels and to reserve online you can go to, they have a large range of hotels with great internet rates.

Shops and restaurants

There are many bars, cafés, restaurants and shops, The majority are in Terminals 1 and 3. There are also a few in Terminal 2 (for destinations in the United States). The branches of Roost/Swiss Chalet are restaurants with services.


In Terminals 1 (tel: +1(0)416 776 7749) and 3 (tel: +1(0)416 776 7751) there are offices for lost and found items. The service is not limited to lost and found items at the airport, but also in the buses of the Greater Toronto Transport Authority (GTAA).

Ambassador Porter Services (tel: +49(0)416-776-2247) provides porters, you can also request one online.


There are general information counters in all terminals (tel: +1(0)416 247 7678) for Terminals 1 and 2, (tel: +1(0)416 776 5100) for Terminal 3.


You can find business facilities in the Sheraton Hotel at the airport. There are 24 fully furnished meeting and conference rooms for a maximum of 300 people. The Best Western Hotel also offers extensive facilities for business travelers.

Disabled facilities

Toronto Pearson Airport has excellent accessibility for the disabled. In all terminals there are wheelchair ramps, adapted elevators, restrooms and text telephones.

All parking garages and the large parking area outside the airport have places reserved for disabled people, the shuttle train is accessible for wheelchair users.

Other services

There is a bank in the Arrivals Hall of Terminal 2, furthermore, there are money exchange offices, ATM's and a post office. Internet access is available. Every terminal has its own medical service, the largest is in Terminal 1 (tel: +1(0)416 776 2840). There is also a psychologist available in crisis situations (tel: +1(0)905 676 4396).