Opposite the entrance of the airport is the Regardz Airport Hotel Rotterdam (tel: +31(0)10 462 55 66), a shuttle bus goes to this hotel. Other hotels in the area are: Hilton Rotterdam (tel: +31(0)10 710 80 00) and Ibis Rotterdam Vlaardingen (tel: +31(0)10 460 20 50). For more hotels and to reserve online you can go to, they have a large range of hotels with great internet rates.

Shops and restaurants

There is one shop at the airport called the Rotterdam Airport Shop (tel: +31(0)10 415 07 93), they specialize in perfumes and typical Dutch souvenirs.

There are two restaurants. In the Departures Hall you can find the self service restaurant De Basseri. On the first level is the á la carte restaurant Horizon (tel: +31(0)10 437 35 54), that is accessible for everyone. The restaurant is adjacent to the Panorama terrace.

In the Passage Hall, the Central Hall at the front of the building, is the AKO Shop, the AKO Shop offers a vast assortment of national and international books, magazines, newspapers, comics and various other items.


Baggage safes are in the Central Hall by the elevator near restaurant Horizon, the rates are: €4.00 per 24 hours (small safe) or €6.00 per 24 hours (large safe). If your baggage is lost you can contact the baggage handling company Aviapartner (tel. +31(0)10 238 27 01). On the first floor is the office for lost and found items (tel: +31(0)10 446 34 50).


The information counter is in the Arrivals Hall (tel: +31(0)10 446 34 44) where you can get help in booking a hotel or tickets for bus tours to London.

Behind the car rental counters is the travel agency Travel Slide (tel: +31(0)10 245 09 55) that specializes in trips from Rotterdam Airport, ff you book a trip here you may park for free in the long-term parking area.


The airport has a conference foom for up to 30 people, you can get information about it through the general telephone number. The Golden Tulip Rotterdam Airport Hotel (see Hotels section) offers other possibilities with conference halls for up to 1,000 people.

The KLM Jet Center (tel: +31(0)10 298 49 49) handles private flights and offers VIP facilities for business travelers.

The Rotterdam Airport Lounge in the Departures Hall is accessible for holders of a Priority Pass and for travelers who have received an entrance card from their airline. You can also buy an entrance card for €18.50.

Disabled facilities

The airport is very accessible for the disabled. There are automatic doors, adapted elevators and restrooms, lowered curbs and reserved parking spaces for disabled travelers.

Other services

GWK Travelex provides services dealing with foreign currencies. The airport also has ATM's as well as wireless internet.

For a limited number of groups, guided tours can be organized (tourist trainings, airport related trainings, service clubs and travel agents), enquiries can be made through Marketing & Communication (tel: +31(0)10 446 35 37/38).

There are special pages for kids on the website with information for presentations and papers, coloring sheets, etc.