There are three hotels at the airport, at Terminal South there is the London Gatwick Hilton (tel: +44(0)1293 518 080), and at Terminal North there is the Le Meridien London Gatwick (tel: +44(0)1293 567 070) and the Premier Travel Inn (tel: +44(0)870 238 3305). There are various other hotels around Gatwick Airport. There are counters in the Arrivals Halls to make hotel reservations, British Hotel Reservation Center (tel: +44(0)1293 504 605). For more hotels and to reserve online you can go to, they have a large range of hotels with great internet rates.

Shops and restaurants

There is a large range of shops, bars, cafes and restaurants in both terminals. Purchased items can be delivered to your house, call the BAA Shopping Information Line (tel: (0)800 844 844), this service is only available in Great Britain.


There are counters in both terminals for lost and found items, you can also store baggage there. This service is managed by Excess Baggage Company (tel: +44(0)1293 503 162).


The service counters in both terminals are staffed 24 hours a day and are accessible through the general telephone number (tel: +44(0)870 000 2468), the personnel speak several languages.


Business facilities are offered by two hotels at the airport: Hilton and Le Meridien (see Hotels), both have fully equipped offices and meeting rooms, and also offer secretarial support.

There are various lounges from the airline companies. Public lounges are the Servisair Lounge (tel: +44(0)870 787 6877) in Terminal South and the Aviance Alexandra Suite (tel: +44(0)1293 507 203) in Terminal North.

Disabled facilities

The terminal is extremely accessible for the disabled. There are wheelchair ramps, adapted elevators, restrooms and telephones. There are induction loops available for the hearing impaired. Furthermore, there are reserved parking places for the disabled and also reserved seating in both terminals. For assistance contact Travel-Care (tel: +44(0)1293 504 283), their office is in the South Terminal, in the “Village”.

Other services

There are banks, money exchange offices and ATM's in both terminals. There is a post office in Terminal South. Wireless internet is present in both terminals, and there is an internet café in Terminal South.  There are children’s play corners and baby rooms. The medical center (tel: +44(0)1293 507 400) not only has First Aid, but also offers vaccinations.