There is one hotel at the airport, the Novotel Suvarnabhumi Airport (tel: +66(0)2 13 11111) is across from the terminal. For more hotels and to reserve online you can go to, they have a large range of hotels with great internet rates.

Shops and restaurants

The airport has many snack bars, cafes and restaurants that are mainly situated in the Departures Hall on the fourth level. Most of the shops can also be found there, but there are also shops on the second (Arrivals Hall) and third (services) levels.


By the baggage belts in the Arrivals Hall there are two counters for lost and found items.


There are many information counters that are available through (tel: +66(0)2 132 9324/5/6/7) Departures Hall or (tel: +66(0)2 132 9328/9) Arrivals Hall. There is a counter from the Tourist Authority of Thailand (TAT) in the Arrivals Hall.


In the Departures Hall you can find the KP Lounge that offers business services and has offices and meeting rooms to rent. Extensive business facilities are available in the Novotel (see Hotels), the hotel has a large conference room and  offers secretarial support and translation services.

Disabled facilities

The airport is accessible for the disabled. There are adapted elevators, restrooms and telephones. In the parking garage there are places reserved for the disabled. For assistance you can contact the Customer Services Department (tel: +66(0)2 132 3888).

Other services

There are money exchange offices in the Arrivals Hall and ATM's can be found throughout the terminal. There are also many public telephones and computers with internet connection and wireless internet is available. The Airport Medical Center on the first level is available by telephone (tel: +66(0)2 132 7777).