The Regal Airport Hotel (tel: +852(0)2 286 8888) is connected to the terminal building via a pedestrian bridge. At the end of 2008, a second hotel was opened at the airport, the SkyCity Marriott Hotel. In the Arrivals Hall, there are two desks for hotel reservations of the Hong Kong Hotels Association (tel: +852(0)2 383 8380 or +852(0)2 769 8822). For more hotels and to reserve online, visit, they offer a wide range of hotels at very reasonable internet rates.

Shops and restaurants

Hong Kong Airport has a wide range of shops, restaurants, snack bars and cafés. In Terminal 1, the shopping and entertainment center is called SkyMart, in Terminal 2 it is called SkyPlaza. In all, there are over 150 shops and places to eat and drink. There are plenty of Duty Free shops in both terminals.


Shopping paradise, Hong Kong has one disadvantage, you may end up with too much baggage. No problem, at Hong Kong Airport you can send extra baggage via the UBS desk, K-wing (tel: +852(0)2 769 8681). In the Arrivals Hall you can store your baggage (tel: +852(0)2 261 0110) and on Level 6 there is a lost and found counter (tel: +852(0)2 182 2018).


There are general information desks in both the Arrivals Hall and the Departure Hall, open from 05:30-24:00 (tel: +852(0)2 181 0000). You can also get information via one of the special telephones that are located throughout the terminal, or via interactive touch screens. In addition, there is a desk for the Hong Kong Tourism Board (tel: +852(0)2 508 1234).


In the Departure Hall you will find the PCCW Business Center, where you can fax, copy and rent a mobile telephone. Plaza Premium Lounges also offer business facilities, in the West Hall (tel: +852(0)2 261 2622) and in the East Hall (tel: +852(0)2 261 2668). More extensive business facilities are provided by the Regal Airport Hotel and the Marriott Hotel (see under Hotels).  Immediately adjacent to the airport is the Asia World Expo (tel: +852(0)3 606 8828), where large conference and exhibition rooms are available.

Disabled facilities

Hong Kong Airport is very accessible for the disabled. There are modified elevators, toilets and telephones, and there are wheelchair slopes everywhere. The shuttle trains and buses to Hong Kong are accessible for wheelchair users. The car park has parking spaces for the disabled. For further information, contact Worldwide Flight Services Holding SA (tel: +852(0)2 261 2727).

Other services

Exchange offices and ATM's are located throughout the terminal building. In the Departure Hall there is a post office. Wireless internet is available everywhere and in addition no fewer than 170 multimedia PowerPhones have been installed (not surprisingly, since Hong Kong houses PowerPhone's headquarters). On Level 6 there is a medical center (tel: +852(0)2 261 2626), and next to this there is a pharmacy. On Level 7, there are showers and rooms to rest. Children's play areas are located at Gates 22 and 36.