Mumbai Chhatrapati Shivaji International Airport

Mumbai Chhatrapati Shivaji International Airport (BOM)

The airport of Mumbai (previously Bombay) is the biggest and busiest of India. In 2006, the airport processed over 20 million passengers, and the number is rising every years. That is why a large-scale construction is underway to join the current two terminals. The current domestic terminal will then be used for freight transport. Construction should be completed in 2010.

Terminal 1 (A + B) is for domestic flights, Terminal 2 (A + B) for international flights. The buildings are located at quite some distance apart, there is a free shuttle bus that connects them (travel time 20 minutes).

Rates mentioned here are in Indian rupees. 1 euro is worth almost 85 rupees (March 2008).

Local transport

Train

In the Arrivals Hall Terminal 2, there is a desk where you can buy tickets to the Mumbai subway. You can reach Mumbai CST (previously Victoria) and Churchgate station by train. There are plans for a direct subway connection to the airport.

Car and bus

The domestic terminal is located 26 kilometres to the north of Mumbai, the international terminal is located 4 kilometres further away. The route to the airport is clearly indicated along all north-bound roads from Mumbai.

In the arrivals Hall of Terminal 2, there is a desk where you can buy tickets for the long-distance buses to various destinations in the surrounding area of Mumbai. In front of the arrivals hall, there are bus services to various destinations in Mumbai itself. There is also a shuttle bus to the Air India building on Nariman Point.

Car rental

In the arrivals hall, there are desks of (private) car rental companies. They only provide chauffeur-driven cars.

Taxi

In front of the Arrivals Hall, there are plenty of taxis. You can buy a ticket in advance at a desk in the terminal (tel: +91(0)22 2682 9922) for an air-conditioned, which cost about three times as much as a taxi without air conditioning. If you do not buy a pre-paid ticket, make sure the taxi driver turns on his meter! The ride to the center of Mumbai can take 90-120 minutes (!). In addition, there are also motorized rickshaws available.

Parking

At the moment, there are 3,600 parking spaces at Mumbai Airport, but that number will rise considerably after the construction work on the terminals is completed. Parking spaces nearest to the terminals costs 120 rupees per (up to) four hours, the cheaper spaces cost half that amount.

Services

Hotels

There is no hotel on the airport premises. The nearest hotel is the Leela Kempinski Hotel (1.5 kilometres from terminal 2 and 7 kilometres from terminal 1; tel: +91(0)22 6691 1234). Other hotels near the airport include Orchid Ecotel (tel: +91(0)22 2616 4040) and the Midland Hotel Mumbai (tel: +91(0)22 2611 0414). All these hotels have free shuttle bus connections to the airport. In the Arrivals hall, there is a hotel reservation desk. For more hotels and online booking, visit Booking.com. They offer a wide range of hotels at very reasonable Internet rates.

Shopping and restaurants

Mumbai Airport has a reasonable number of shops, restaurants, (snack) bars and cafés. This will probably improve when the work on the terminal is completed.

Luggage

At the baggage handling department, there is a lost and found counter, where you can also store your luggage.

Information

There is a general information desk in the Arrivals Hall. In addition, there are desks that provide information attractions and places to see in and around Mumbai.

Business

In the Departure Hall, there is a business center with limited facilities: a fax, computers with Internet access and a shoe polishing machine. The nearby Leela Kempinski Hotel (see under Hotels) provides more extensive business facilities, including meeting rooms, conference halls and a catering service.

Disabled

Mumbai Airport is reasonably accessible to disabled people. There are modified elevators and toilets, and wheelchair slopes. For assistance, contact the information desks.
In Terminal 2a, there is a separate lounge for wheelchair users, near Gate 2.

Other services

There are exchange offices, ATM's and post offices in both terminals. Wireless Internet is available (for free). In Terminals 2A and 1B, there are First Aid stations that are manned 24 hours a day.

Contact

Address

Mumbai Chhatrapati Shivaji International Airport
Mumbai 400 099
India

Telephone, fax, e-mail

Telephone: +91(0)22 2626 4000 (domestic terminal); +91(0)22 2681 3000 (international terminal)

Fax: not available

E-mail: via contact form

Airport codes

IATA airport code: BOM
ICAO airport code: VABB

Websites

Website
Arrival and departure times are not available online